Degree Level: Must be pursuing a Bachelor's Degree in Computer Science

Major (s): Computer Science

Duties/Tasks: Clarify and update RTC systems documentation.  Maintain and support the inventory of RTC workstations and servers. Monitor system backups (Veritas Netbackup).  Manage migration of tapes to/from offsite storage.  Help in preparations of relocation of computer system to a new location.  Help in move of the computer servers to a new location.  Work with Collabnet to migrate project data from the old GForge system to new TeamForge system.

Knowledge and Skills:

• Familiar with Unix and Windows System Administration and Support
• Strong interpersonal and communication skills; capable of explaining simple procedures in writing or verbally; good phone skills
• Familiar with an operating system and its commands/utilities at a user level; can edit files, issue commands, find users' home directories, navigate through the file system, and use I/O redirection.
• Able to follow instructions well
• Previous experience in customer support, computer operations, system administration, or another related area desired