Bosch Global Business Services
As the integrated and process-oriented service unit of Bosch, we provide best-in-class services to internal divisions in order to support their business. Over 9,500 associates all over the world deliver services across seven process lines, serving over 300 Bosch legal entities. With our End-to-End process organization, we overcome functional boundaries to ensure the best possible customer experience. Supported by a central key account management team, customer requests and feedback are processed systematically and in close collaboration with the respective service owners. This business model welcomes the creation and improvement of standard processes that allow individualization, with the target to provide a five-star service to our customer.
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Our service portfolio – what we do
As an integrated global business service organization, we offer substantial expertise across seven different service areas with a clear focus on our internal customers.
Our purchasing services include category and supplier management, as well as related IT tools and services on negotiation, innovation, and quality.
Our procurement services include purchase requests and order creations for material or services, goods receipt, invoice receipt, invoice processing, and invoice payment.
Our logistics services include transportation services, warehousing and material flow, packaging, foreign trade, planning, and much more.
Our Bill-to-Cash accounting services include customer invoicing, payment receipt, and accounts receivable management.
Our Book-to-Report accounting and controlling services include the handling of general ledger, asset transactions, bank accounting, and budgeting, as well as reporting according to international financial reporting standards (IFRS), local generally accepted accounting principles (GAAP), and internal management requirements.
Our HR shared service includes operations for associates like selection and onboarding, organizational changes and transfers, international assignments, reimbursements, payroll, and overall travel management.
Worldwide partner providing excellent expert and operational services in complex areas like risk management, data protection, and information security, as well as access management and audit management.